Vivian Pham

We offer replacements or refunds for:Plants damaged during shippingIncorrect items receivedRefunds are processed back to the original payment method within 5–7 business days.

We’re sorry about that — we’ll make it right 🌱If your plant arrives damaged:Contact Sproutlings support within 7 daysShare your order numberUpload a photo of the damageWe’ll arrange a replacement o...

If you have pets, we recommend:Choosing pet-safe varietiesKeeping plants out of reachContact us if you’re unsure about your specific plant.

Not all plants love the sun.Low-light plants do well in indirect or shaded spacesBright-light plants prefer sunny rooms with filtered lightCheck your plant’s care card for specific recommendations.

Watering depends on the plant type, pot size, and environment.As a general rule:Water when the top inch of soil feels dryAvoid letting plants sit in standing water💡 Less is more — overwatering is t...

Yellow leaves are usually a sign of:OverwateringPoor drainageLow lightCheck the soil before watering and make sure your plant is placed in the recommended light conditions.If you’re unsure, Sproutl...

Need to update your delivery address?Make sure to update your address at least 48 hours before your next shipment to avoid delays.

Each Sproutlings box includes:One hand-selected plantA care card with light and watering tipsEco-friendly packagingSeasonal bonus items (when available)Plant types vary based on season and availabi...

Sproutlings subscriptions are flexible.You can:Pause a deliverySkip a monthChange your delivery addressCancel anytimeLog into your Sproutlings account and head to Subscriptions to make changes.

You can track your Sproutlings order anytime using your order number.What you’ll need:Your Sproutlings order number (example: SP-123456)The email used at checkoutOnce your order ships, we’ll send a...