Vivian Pham

We know pets are part of the family, and keeping them safe is important. At Sproutlings, we offer a variety of plants that are considered pet-friendly and suitable for homes with cats and dogs.🌿 Wh...

Sproutlings sensors include a 1-year warranty.If your sensor stops working during that time, we’ll replace it at no cost.

If your sensor seems inaccurate:Remove and reinsert it into dry soilMake sure it’s fully chargedRestart the Sproutlings appStill having trouble? Contact support.

To get started:Insert the sensor into the soil near the rootsOpen the Sproutlings appFollow the pairing instructionsSetup takes less than 5 minutes.

Sproutlings sensors monitor:Soil moistureLight exposureTemperatureSensor data helps you understand when your plant needs water or more light.

Most orders ship within 2–3 business days.Delivery times vary by location:Standard: 3–5 business daysRemote areas may take longerYou’ll receive tracking information once your order ships.

We offer replacements or refunds for:Plants damaged during shippingIncorrect items receivedRefunds are processed back to the original payment method within 5–7 business days.

We’re sorry about that — we’ll make it right 🌱If your plant arrives damaged:Contact Sproutlings support within 7 daysShare your order numberUpload a photo of the damageWe’ll arrange a replacement o...

If you have pets, we recommend:Choosing pet-safe varietiesKeeping plants out of reachContact us if you’re unsure about your specific plant.

Not all plants love the sun.Low-light plants do well in indirect or shaded spacesBright-light plants prefer sunny rooms with filtered lightCheck your plant’s care card for specific recommendations.